Privacy Policy

Last updated: January 2025

1. Introduction

NeuroNet.dev ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://neuronet.dev, use our services, or interact with us.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request consultations
  • Subscribe to our newsletter
  • Book appointments or services
  • Communicate with us via email or phone

This information may include:

  • Name and contact details (email, phone number, address)
  • Company name and job title
  • Business requirements and project details
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and browser type
  • Operating system and device information
  • Pages visited, time spent on pages, and navigation paths
  • Referring website and exit pages
  • Date and time stamps of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies including:

  • Google Analytics: To analyze website traffic and user behavior
  • Vercel Analytics: For performance monitoring and usage statistics
  • Essential cookies: Required for website functionality

For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and communicate with you
  • To send newsletters, marketing materials, and service updates (with your consent)
  • To analyze website usage and improve our services
  • To detect, prevent, and address technical issues or fraud
  • To comply with legal obligations
  • To personalize your experience on our website

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

  • Consent: You have given us explicit permission to process your data
  • Contract: Processing is necessary to fulfill a contract with you
  • Legal obligation: We need to comply with legal requirements
  • Legitimate interests: Processing is in our legitimate business interests and doesn't override your rights

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

5.1 Service Providers

  • Google Analytics: For website analytics and performance monitoring
  • Vercel: For website hosting and analytics
  • Email service providers: For sending newsletters and communications
  • Booking platforms: For appointment scheduling

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Analytics data is typically retained for 26 months in accordance with Google Analytics default settings.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Objection: Object to our processing of your data
  • Data portability: Request transfer of your data to another organization
  • Withdraw consent: Withdraw consent at any time where we relied on consent

To exercise these rights, please contact us at hello@neuronet.dev.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or prominent website notice.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

NeuroNet.dev

Unity Place, 200 Grafton Gate

Milton Keynes, MK9 1UP

United Kingdom

Email: hello@neuronet.dev

Phone: 01908 040777

14. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help analyze how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

For more information on Google's privacy practices, visit: https://policies.google.com/privacy